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How to reach ITRefurb — WhatsApp, call or email

Whether you need a single laptop, a 50-unit office rollout, or a hard-to-find server part — talk to us on WhatsApp first. We confirm live stock, share photos and the cosmetic grade, and quote freight to your pin code — all before you pay.

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Hours: 10:00 AM – 7:00 PM IST · Mon–Sat · Sunday next-morning reply

Faster replies, better matches

What to include in your first message

A short brief with the four points below lets us match availability, condition and shipping in one round-trip instead of three — so you get a clear price, photos and a freight quote on the first reply.

Chat on WhatsAppHow we test every unit
  1. 1Product link or modelA URL, a screenshot, or just the model number (e.g. “Dell Latitude 7420”).
  2. 2QuantityEven rough numbers help — single unit, 5 laptops, or 50 desktops.
  3. 3Pin codeWe share the courier quote before payment — pan-India shipping arranged after you message us with your pin code.
  4. 4Budget range (optional)Skip if unsure — we'll suggest options at each tier.

How ordering works

What happens after you message us

No checkout form, no automated emails. Every order is a conversation — you stay in control until you confirm.

  1. 1

    We confirm & document

    We check live stock, share real photos and the cosmetic grade. If you asked for bulk, we quote tier pricing in the same reply.

  2. 2

    You confirm, we invoice

    Share your pin code. We quote freight and share bank / UPI details. Nothing ships until you say go.

  3. 3

    We pack & dispatch

    Units are packed with protection, handed to a reputed courier, and the tracking link is shared on WhatsApp. Pan-India delivery is arranged — no automated “ships in 24h” promise, just a real handover.

All refurbished units are sold as-is with no warranty. Condition, specs and test results are disclosed upfront so you can decide with full information. See our warranty policy and 5-step QC.

Billing documented, per-unit

Every order ships with the cosmetic grade certificate and the 5-step QC summary. No informal handovers — businesses get clean paperwork alongside their units.

Bulk & B2B — 10 to 500 units

Offices, schools, call centres and IT teams order in volume. Send quantities, preferred specs and a timeline — we reply with a quote within the hour in business hours.

Browse current stock

By appointment viewing

Want to see a unit before you pay? Message the model on WhatsApp — we share extra photos and confirm a viewing slot. No walk-in address is published; everything is coordinated on WhatsApp.

Email

Ap.enterprisebvn@gmail.com

Use email for purchase orders, billing documents, or formal enquiries. For stock checks and quick quotes, WhatsApp is faster.

  • Billing documents shared as PDF on request
  • Bulk RFQs welcome — attach your sheet and timeline

Frequently asked

Quick answers before you message us

If you don't see your question, just WhatsApp us — a real person replies, not a bot.

What's the fastest way to reach ITRefurb?
WhatsApp is the fastest. Send a product link, a model name, or a screenshot — we usually reply within minutes during business hours (Mon–Sat, 10:00 AM – 7:00 PM IST).
Do you offer a phone number I can call?
Yes — call +91 91041 50267 during business hours. We route calls to WhatsApp outside hours so we don't miss your message.
Can I see a product before buying?
Yes — by appointment. Tell us the model on WhatsApp and we'll share photos and confirm a viewing slot.
Do you do bulk / B2B orders for offices, schools and IT teams?
Yes — we regularly fulfil orders of 10–500 units. Send a brief on WhatsApp with quantities, preferred specs and a timeline; we'll come back with a quote within the hour during business hours.
How do I get billing paperwork and what about shipping?
Every order ships with the cosmetic grade certificate and the 5-step QC summary. We arrange pan-India shipping via reputed couriers after you confirm the order — share your pin code on WhatsApp and we'll quote the freight before payment.
What brands do you stock?
We carry Dell, HP, Lenovo, Cisco, IBM, and other enterprise brands. Our focus is on professional-grade equipment built for reliability and longevity.
Is there a warranty?
All units are sold as-is with no warranty. Every listing ships with the cosmetic grade certificate and the 5-step QC summary. We're reachable on WhatsApp for troubleshooting and to source replacement parts at cost.

Let's talk

Ready to place an order or have a question?

Skip the form — message us on WhatsApp. We respond in minutes with pricing, availability, and bulk quotes.

  • 5-step QC
  • Pan-India shipping
  • Cosmetic grade certificate
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